After some year with Register.com has my domain name registrar, I've decided to transfer my domain to another registrar. The domain been transfer already had expired so I though the process would run smoothly.
How I was wrong.
While talking with Register.com live chat thy inform me that I would have first to pay the renew of the domain and only then could I transfer the domain.
"WHAT?!?!? I have to pay for a service I no longer want???"
"You need to renew the domain name first and then transfer the domain name to another Registrar."
What the hell!!!!!!
ICANN clearly states that:
"My domain name has just expired. Can my registrar require me to pay for a renewal before I can transfer to a new registrar?
No. Your new registrar of choice can initiate a transfer request on
an expired domain name once they receive the required authorization
from you. Expiration or nonrenewal of a domain name is not a valid
reason for denial of a transfer request.
Note that if the registrar has already begun the deletion process
on the domain name and its status shows it to be within a 30-day
Redemption Grace Period, the name must be .restored. by your current
registrar before it can be transferred."
I then asked what would happen if I just let the domain to expire. They then told me that they couldn't tell me how long would the domain be available to register again.
So after much talk they left me with no choice to renew the domain. But I'm still transferring it to another registrar.
What's funny about this is that they had the nerd to tell me that "We are committed to customer service and we will do everything possible for the satisfaction of our customers." ....Hummm..."everything possible for the satisfaction of our customers"...DON'T THINK SO!!!!!
I've got other domains with Register.com that haven't yet expired...I'll be transferring them also...this isn't a company I will work any time soon.
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